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Data Protection & Trust

Privacy Policy

Effective Date: September 25, 2024 · Last Updated: September 2024

Our Core Privacy Commitment

Pawan Finance respects your personal data. We do NOT sell, rent, or trade your phone number, profile, or learning records to any third-party advertisers or lead-generation brokers. We collect only what is strictly necessary to verify your mobile identity, protect course DRM, and personalize your Telugu market learning.

Table of Contents

1. Introduction & Scope2. Information We Collect3. How We Use Your Information4. Mobile Authentication & Device Tokens5. Data Sharing & Third Parties6. Data Security & Storage7. Your Rights & Account Deletion8. Local Storage & Cookies9. Children's Privacy10. Policy Updates & Grievance Officer

1. Introduction & Scope

This Privacy Policy explains how Pawan Finance ("we", "us", or "our") collects, uses, protects, and shares information when you visit pawanfinance.com, access our mobile applications on iOS or Android, or interact with our learning platform.

This policy complies with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

2. Information We Collect

We collect information in the following categories:

  • Contact & Account Credentials: Mobile phone number (used as your primary identifier for passwordless One-Time Password verification).
  • Profile Information: Full name, community handle (e.g. @raj_trader), email address (optional), city, state, preferred learning language (Telugu, English, Hindi), self-declared trading experience level (Beginner, Intermediate, Advanced), and profile photo.
  • Device & Telemetry Data: Generated Device ID (DeviceID), issued API keys, device model, operating system version, browser user-agent, IP address, and push notification tokens (Firebase Cloud Messaging / FCM, VoIP tokens).
  • Learning & Engagement Activity: Course enrollments, video watch progression, lesson bookmarks, hashtag follows (e.g., #BankNifty), workshop registrations, and mentor Q&A posts.
  • Transactional Records: Order identification numbers, payment status, subscription tenures, and invoice summaries. We do not store credit/debit card numbers or UPI PINs.

3. How We Use Your Information

We use the data we collect solely for legitimate educational and platform operational purposes:

  • To issue and verify SMS OTPs for passwordless sign-in to the mobile app.
  • To provision your course enrollments, track lesson progress, and issue verifiable completion certificates.
  • To allocate and manage physical seat bookings for live workshops and bootcamps (e.g. Hyderabad cohort).
  • To send essential transactional notifications, batch updates, desk notes, and critical account alerts.
  • To enforce anti-piracy controls, prevent account sharing, and secure our proprietary video streams.
  • To improve our curriculum and customize recommendations based on your experience level and language preference.

4. Mobile Authentication & Device Tokens

Pawan Finance uses a modern, seamless token-based security architecture:

  • No Insecure Passwords: You authenticate via SMS OTP delivered to your phone. We never store or ask for passwords.
  • Public Website: Published courses, events, and insights can be viewed without a website account or device token.
  • Notification Tokens: With your permission, our mobile app registers an FCM token to deliver market opening alerts (08:45 AM daily intel) and mentor announcements. You can disable notifications in your device settings.

5. Data Sharing & Third Parties

We maintain a strict zero-spam, zero-monetization policy regarding personal information:

  • No Third-Party Advertising: We do not sell, rent, or lease your personal information to data brokers, advertisers, or unaffiliated third parties.
  • Essential Infrastructure Partners: We share data only with vetted infrastructure partners who operate under strict non-disclosure obligations:
    • Cloud hosting, video CDN, and secure database services.
    • Telecom SMS gateways for OTP generation and delivery.
    • RBI-authorized payment gateways for processing course fees.
  • Legal Requirements: We may disclose information if required to comply with court orders, valid governmental subpoenas, or law enforcement investigations under Indian law.

6. Data Security & Storage

We implement industry-standard physical, technical, and administrative security measures:

  • All web and API traffic is encrypted in transit using Transport Layer Security (TLS 1.3 / HTTPS).
  • Access tokens and session identifiers are cryptographically hashed and validated per request.
  • Data is housed in secure data centers with automated monitoring, firewall protection, and regular security audits.

7. Your Rights & Account Deletion

Under applicable Indian data protection laws, you enjoy extensive control over your data:

  • Right to Access & Correction: You can view and update your name, email, city, language, and photo by contacting our support team.
  • Right to Erasure (Account Deletion): You may request complete deletion of your account and associated records by contacting our support team. Upon confirmation, your session is revoked and personal identifiers are removed from our active systems.

8. Local Storage & Cookies

This website may read a previously saved Pawan Finance session from browser localStorage to request live content.

9. Children's Privacy

Pawan Finance is intended strictly for adults aged 18 and older. We do not knowingly collect personal data from minors. If we discover that a user under 18 has submitted information, we will delete it promptly.

10. Policy Updates & Grievance Officer

We may update this Privacy Policy as our services and regulatory requirements evolve. Material updates will be communicated on this page with an updated "Last Updated" date.

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, our Grievance Officer can be contacted for privacy grievances, data access requests, or questions:

RISERAPAWAN RESEARCH SERVICES PRIVATE LIMITED (Grievance Officer)

Email: pawanfinance037@gmail.com

Phone: +91 9703220860

Registered Address: Flat No. 202, Sreeman, Mythris Avenue, Lingampalli, Serilingampally, K.V.Rangareddy- 500019, Telangana

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